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Frequently Asked Questions
Everything you need to know about ordering accurate roof measurement reports.
What is Roof Report 360?
Answer
Roof Report 360 is a roof measurement report service that uses aerial and satellite imagery to deliver accurate roof measurements in ESX, PDF, and XML formats. Reports are used by insurance adjusters and restoration contractors to estimate roofing claims and repairs.
Who uses Roof Report 360?
Answer
Roof Report 360 is used by independent insurance adjusters, restoration contractors, roofers, and public adjusters who need fast, accurate roof measurements for insurance claims and repair estimates.
How does Roof Report 360 compare to EagleView?
Answer
Roof Report 360 offers similar aerial roof measurement accuracy to EagleView but at lower per-report pricing with no enterprise contract required. Reports are available in ESX format for Xactimate, PDF, and XML. Orders can be placed individually or through an Elite Membership for volume discounts.
What report formats does Roof Report 360 deliver?
Answer
Roof Report 360 delivers reports in ESX (Xactimate-compatible), PDF, and XML formats. Roof-only, roof and walls, and full property measurement packages are available.
How quickly will I receive my report?
Answer
Most reports are delivered within 4-6 hours of order submission. Rush delivery options are available for faster turnaround.
Do I need a membership to order reports?
Answer
No. You can order any report at Starter pricing without a membership. Elite Membership unlocks lower per-report pricing for frequent users at $12.99 per month or $124.70 per year.
Is Roof Report 360 compatible with Xactimate?
Answer
Yes. Roof Report 360 delivers ESX files that are fully compatible with Xactimate estimating software, allowing adjusters and contractors to import roof measurements directly into their estimates.
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